Welcome to the Empathy and Effective Communication training. This course is designed to equip you with the skills and understanding needed to support victims of crime with compassion and clarity. Throughout the training, you’ll learn about the impact of trauma, the needs and rights of victims, and how to communicate effectively and empathetically. We will explore key concepts like active listening, non-verbal cues, and managing stress, all aimed at enhancing your ability to connect with survivors in a meaningful and supportive way. We’re excited to have you join us and look forward to guiding you through this important journey.Â
About Instructor
+74 enrolled Course Includes
- 17 Lessons
- 77 Topics
- 3 Quizzes
Ratings and Reviews
desislava-simeonovaThe course is pretty long and fragmented, can be a little confusing to follow the subsections of the sections, and save for a few minor technical glitches - very interesting and providing useful information on effective communication with victims.
Iveta ShiligarovaThe training was well-organized, engaging, and highly relevant. The content was clear, practical, and directly applicable to real professional challenges. The trainer demonstrated strong expertise and encouraged active participation through discussions and examples. Overall, the training delivered clear added value and met expectations.
maria-resendeI think some questions could be worded more clearly. For example, instead of asking, "What are the 2 new facts/information you learned from this topic?", it could be phrased as, "Did you learn any new facts/information about this topic? If so, which ones?". Additionally, I suggest including more multiple-choice questions and fewer open-ended ones, and avoiding formulations like "which is NOT".
Interesting approach for presenting all the topics related to the communication with victims.