Empathy and Effective Communication

Welcome to the Empathy and Effective Communication training. This course is designed to equip you with the skills and understanding needed to support victims of crime with compassion and clarity. Throughout the training, you’ll learn about the impact of trauma, the needs and rights of victims, and how to communicate effectively and empathetically. We will explore key concepts like active listening, non-verbal cues, and managing stress, all aimed at enhancing your ability to connect with survivors in a meaningful and supportive way. We’re excited to have you join us and look forward to guiding you through this important journey.