INVICTUS - France - Empathy and Effective Communication
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Victim's Perspective
Introduction & Definitions2 Topics -
Victim/survivor story11 Topics
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Impact of crime I - Victims' needs and rights6 Topics
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Impact of crime II – victims' trauma4 Topics
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Impact of trauma on the victim - 23 Topics|1 Quiz
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EmpathyIntroduction7 Topics
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The biology of empathy/social neuroscience3 Topics
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Empathy skills7 Topics|1 Quiz
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Effective CommunicationIntoduction1 Topic
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Communication Models3 Topics
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The Importance of Noise2 Topics
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Non-verbal communication6 Topics
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Barriers to Effective Communication5 Topics
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What is Effective Communication?5 Topics
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Active Listening4 Topics
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Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
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Effective communication with traumatized victims3 Topics|1 Quiz
Participants 1266
You will now watch a YouTube video by Brené Brown on Empathy vs Sympathy.
Empathy and Sympathy
The terms empathy and sympathy are often confused, and with good reason. Both words refer to the relationship a person has with the feelings and experiences of another. Both sympathy and empathy have roots in the Greek term páthosmeaning “suffering, feeling.” The prefix sym – means “with, together with” and the prefix em – means “within, in.”
The word sympathy is most commonly used to describe the way we share someone else’s feelings, especially feelings of sorrow or trouble. Hence, greeting cards given to mourning families are called sympathy cards. When you sympathize with someone, you have concern for that person, but you don’t necessarily feel their feelings. For instance, if your feelings toward someone who is experiencing hardship are limited to sympathy, then you might have a sense of regret for that person’s difficulty but are not feeling their feelings as if they are your own.
Empathy can be defined as a person’s ability to recognize and share the emotions of another person. The sentiment behind empathy is often presented in the familiar idiom to put (oneself) in another’s shoes. It involves, first, seeing someone else’s situation from his perspective, and, second, sharing his emotions, including, if any, his distress. You have empathy for a person when you can imagine how they might feel based on what you know about that person, despite not having those feelings explicitly communicated.
Compassion
The word compassion is derived from the Latin words pati and cum, meaning “to suffer with.”
Compassion refers to the desire to promote others’ well-being or alleviate their suffering.
The heart of compassion is acceptance. The better we are at accepting ourselves and others, the more compassionate we become.