Rúben Dos Santos

Instructor
4.48 (29)

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INTRODUCTION COURSES RATINGS & REVIEWS

INTRODUCTION

Education

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  • COURSES

    Free
    17 Lessons

    INVICTUS – Bulgaria – Empathy and Effective Communication

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    Free
    17 Lessons

    INVICTUS – Empathy and Effective Communication

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    Free
    14 Lessons

    IAPHP (IT)

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    Free
    14 Lessons

    IAPHP (EN)

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    Free
    1 Lesson

    Workshop: Discover the power of Google Ad Grants to boost non-profit organisations

    Did you know that all Victim Support organisations can apply for a free advertising budget of $10.000 per month to advertise on Google's search engine?

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    Free
    2 Lessons

    Workshop: Unlocking the potential of communications tools

    Attention all Victims’ Rights Communicators! Don't miss out on this exciting opportunity to learn about new tools and techniques for…

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    Free
    2 Lessons

    Workshop: European Commission Funding, Upcoming Calls

    In light of some key upcoming European Commission's calls for project proposals, VSE is organising a Workshop with its members to discuss these…

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    Free
    1 Lesson

    Workshop: Best practices for setting up online prevention- and awareness-raising campaigns

    Workshop: Best practices for setting up online prevention- and awareness-raising campaignsHosted by: Julie Bellinkx, Head of Unit – Responsible for PR, campaigns, training…

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    Free
    1 Lesson

    Info session: Kick-off the European Elections 2024 strategy

    Given the current circumstances at Twitter, we received the information that the workshop “Campaigning on Twitter” is cancelled. As you…

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    RATINGS & REVIEWS

    4.48 (29)
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    Course: IAPHP (EN)
    Ana Luisa boto
    Posted 2 years ago
    enriquecedor

    Gostei muito, principalmente dos pequenos filmes

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    clara-rodrigues
    Posted 1 year ago
    -

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    Bibiana Sequeda
    Posted 1 year ago
    The huge responsibility we have in our hands when we support a victime

    I like the simplicity and shortness of the videos for both modules easy to understand and follow. I would love to see also references to victims' stories from other places in the world apart from Middle East countries and Africa : for example south and Central America. Thank you.

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    Kathleen De Batselier
    Posted 1 year ago
    intercultural understanding is key in our globalised world

    the short movie at the end says it all.

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    Helena da Cruz
    Posted 1 year ago
    Gostei imenso! Foi ao encontro das minhas expectativas.

    Embora não trabalhe num local onde haja uma comunidade migrante muito densa, é sempre importante que se estejamos dotados de ferramentas que nos permitam intervir enquanto profissionais de saúde. Entendendo que a saúde e doença são condicionadas pela cultura. É preciso perceber, mais que julgar!

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    Andrea Nicholenas
    Posted 1 year ago
    Intercultural awareness is a necessity for a collaborative future.

    The course does a great job of introducing the concept of intercultural interactions and building on their importance. The module on interpretation is very informative and the examples are so relevant.

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    Weronika Jakubczak 
    Posted 1 year ago
    very important training - respecting people's time and very informative! Thank You!

    The last video was so disturbing! Thankfully, now we have tools for translating in real time to serve as double check. 1. The interpreter shall be prosecuted. 2. The Officials were overwhelmed by the paperwork that had to be filled in for the Lady. The increase of paperwork&complex procedures is becoming very dangerous, i.e. first responders have no time to act bc they fill out forms!!!!

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    Annette Ikongo 
    Posted 1 year ago
    Informative!

    It is very informative and challenges your biases. I particularly enjoyed the videos in the course that served as 'concrete' examples of the different issues discussed.

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    Nils Winkler
    Posted 1 year ago
    Good introduction

    Helpful overview to familiarize with concepts and practical examples

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    Camille Baudoncq
    Posted 1 year ago
    Very substantive training with great speakers

    I am glad to have acquired a sufficient background in this fields in order to work with VSE on a future project on harmful practices.

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    Nicky Van Steenwinckel
    Posted 1 year ago
    General refreshment

    It was good to get another refresher on difference in behavior and how important it is not to interpret too quickly. I found especially the last video very interesting. You feel how misunderstood the woman feels and you notice that body posture brings a lot to language. It helps to keep the high emotions we sometimes experience in people in perspective.

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    Khemies Soundouce
    Posted 1 year ago
    A good first approach on intercultural competencies

    This course gives a great overview of what is intercultural competence. Also the fact that there is a mix of theoretical videos and other forms of media such as short movies etc allows to keep focus and grasp the main concepts.

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    Viviana Calmasini
    Posted 1 year ago
    Interesting overview on the subject of intercultural mediation

    Whilst I was aware of most of the topics discussed I still considered it a good introduction to the life course as it gave a general overview and reminder of key points

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    Course: IAPHP (IT)
    Riad Yazizi
    Posted 1 year ago
    interesting

    very helpful and intersting

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    Ester Di Palo
    Posted 1 year ago
    molto interessante

    molto intressante specie l ultimo video

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    Ionela Iacramioara Stoica
    Posted 1 year ago
    corso molto interessante

    i video sono ben fatti e monotematici.

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    gianni-ruggiu
    Posted 1 year ago
    molto interessante

    molto intressante specie l ultimo video

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    ARIANNA ALBE
    Posted 1 year ago
    interpretation adivces

    This is a fundamental concept that lays the groundwork for more advanced topics

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    valeria-canali
    Posted 1 year ago
    corso molto interessante, tematiche non scontate

    corso rapido e piacevole da fruire. filmati video di grande aiuto per rimarcare alcuni concetti

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    valentina-sellan
    Posted 1 year ago
    bel corso

    corso interessante e stimolante

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    vania-alberti
    Posted 1 year ago
    Inviate prima del materiale informativo

    Un corso sulla mediazione linguistica per italiani lo avrei preferito in italiano...non con i sottotitoli velocissimi e la voce in inglese che sovrasta le informazioni. Per me è stato ostico focalizzare l'attenzione sulle slide e allo stesso tempo sulle traduzioni. Avrei preferito ricevere prima un PDF con gli argomenti oppure le slide. Essendo un corso base avrei preferito così. Grazie

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    danielcotrim
    Posted 4 months ago
    Information

    Good training

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    Iveta Shiligarova
    Posted 4 months ago
    Very useful

    The training was well-organized, engaging, and highly relevant. The content was clear, practical, and directly applicable to real professional challenges. The trainer demonstrated strong expertise and encouraged active participation through discussions and examples. Overall, the training delivered clear added value and met expectations.

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    Carla Ferreira
    Posted 4 months ago
    About who should engage this course

    This course is designed mostly for those who are starting their connection with victims. The quizzes shouldn't use mostly the "Which is NOT" formula, since it can cause confusion.

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    maria-resende
    Posted 4 months ago
    Could be improved

    I think some questions could be worded more clearly. For example, instead of asking, "What are the 2 new facts/information you learned from this topic?", it could be phrased as, "Did you learn any new facts/information about this topic? If so, which ones?". Additionally, I suggest including more multiple-choice questions and fewer open-ended ones, and avoiding formulations like "which is NOT".

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    desislava-simeonova
    Posted 4 months ago
    Good course with many practical elements

    The course is pretty long and fragmented, can be a little confusing to follow the subsections of the sections, and save for a few minor technical glitches - very interesting and providing useful information on effective communication with victims.

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    Aarni Lehto
    Posted 4 months ago
    Interesting but long

    Course was interesting but very long. Also many open questions took time.

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    Plamen Todorov
    Posted 4 months ago
    Comprehensive training

    Interesting approach for presenting all the topics related to the communication with victims.

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    Raija Kontunen
    Posted 4 months ago
    Course is too long

    The course was long and included many open-ended questions. At times the information was very detailed — is that necessary? In the surveys, the wording of the questions was challenging and difficult.

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