INVICTUS - Portugal - Formação Online em Empatia e Comunicação Eficaz
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PERSPETIVA DA VÍTIMA
INTRODUÇÃO E DEFINIÇÕES1 Topic -
HISTÓRIA DA VÍTIMA/SOBREVIVENTE11 Topics
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IMPACTO DO CRIME I – Necessidades e direitos das vítimas6 Topics
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IMPACTO DO CRIME II – trauma das vítimas4 Topics
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IMPACTO DO TRAUMA NA VÍTIMA3 Topics|1 Quiz
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EmpathyINTRODUÇÃO7 Topics
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A BIOLOGIA DA EMPATIA/neurociência social3 Topics
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COMPETÊNCIAS DA EMPATIA7 Topics|1 Quiz
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Effective CommunicationINTRODUÇÃO1 Topic
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MODELOS DE COMUNICAÇÃO3 Topics
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A IMPORTÂNCIA DO RUÍDO2 Topics
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COMUNICAÇÃO NÃO VERBAL6 Topics
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BARREIRAS À COMUNICAÇÃO EFICAZ5 Topics
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O QUE É UMA COMUNICAÇÃO EFICAZ?5 Topics
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ESCUTA ATIVA4 Topics
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COMPETÊNCIAS DE COMUNICAÇÃO EFICAZ: Preste atenção aos sinais não verbais / Mantenha o stresse sob controlo5 Topics
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COMUNICAÇÃO EFICAZ COM VÍTIMAS TRAUMATIZADAS3 Topics|1 Quiz
Participants 1266

Active Listening Practice
Active listening has to be practiced regularly. The more you exercise active listening in your daily life, the more it becomes a matter of habit, a practice which is naturally part of your communication.
Here is a short paragraph for you to practice active listening. Consider this as part of a dialogue with a speaker. The text below is what the speaker says to you. After you listen (read), you are asked to write (say) active listening responses, based on the information you just learned in the table.
My life took a turn ever since my son had an accident. I feel so insecure about being able to help him and to be his parent. We always had a good relationship, joking around and sharing experiences, but now he is uptight, quiet, hides away in his room all day and doesn’t talk to me at all. For the past month I have literally not slept at night.