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INVICTUS - Portugal - Formação Online em Empatia e Comunicação Eficaz 

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  1. PERSPETIVA DA VÍTIMA

    INTRODUÇÃO E DEFINIÇÕES
    1 Topic
  2. HISTÓRIA DA VÍTIMA/SOBREVIVENTE
    11 Topics
  3. IMPACTO DO CRIME I – Necessidades e direitos das vítimas
    6 Topics
  4. IMPACTO DO CRIME II – trauma das vítimas
    4 Topics
  5. IMPACTO DO TRAUMA NA VÍTIMA
    3 Topics
    |
    1 Quiz
  6. Empathy
    INTRODUÇÃO
    7 Topics
  7. A BIOLOGIA DA EMPATIA/neurociência social
    3 Topics
  8. COMPETÊNCIAS DA EMPATIA
    7 Topics
    |
    1 Quiz
  9. Effective Communication
    INTRODUÇÃO
    1 Topic
  10. MODELOS DE COMUNICAÇÃO
    3 Topics
  11. A IMPORTÂNCIA DO RUÍDO
    2 Topics
  12. COMUNICAÇÃO NÃO VERBAL
    6 Topics
  13. BARREIRAS À COMUNICAÇÃO EFICAZ
    5 Topics
  14. O QUE É UMA COMUNICAÇÃO EFICAZ?
    5 Topics
  15. ESCUTA ATIVA
    4 Topics
  16. COMPETÊNCIAS DE COMUNICAÇÃO EFICAZ: Preste atenção aos sinais não verbais / Mantenha o stresse sob controlo
    5 Topics
  17. COMUNICAÇÃO EFICAZ COM VÍTIMAS TRAUMATIZADAS
    3 Topics
    |
    1 Quiz
Lesson Progress
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The concept of empathy has received an enormous amount of attention over the past decade. It has appeared increasingly often in the popular press, political campaigns, and in a range of fields, including business, medical practice, ethics, justice, and the law.   

People think of empathy as an innate, fixed trait — a talent that some people are born with, and others lack. But empathy isn’t an all-or-nothing proposition. It isn’t something that unfolds automatically, in every situation. It isn’t even a single ability or skill.

Why is empathy so important? 

It inspires us to help family members, friends, and strangers.

It helps us see past differences and allows us to see others who are of a different race or a generation or ideology from our own, without the lens of stereotyping, prejudice, or bias.

But it’s not just others that benefit from empathy — so does the person feeling it. Research shows that people who experience empathy also tend to be less stressed and depressed, more satisfied with their lives, happier in their relationships, and more successful at work.