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Victim's Perspective
Introduction & Definitions2 Topics -
Victim/survivor story11 Topics
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Impact of crime I - Victims' needs and rights6 Topics
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Impact of crime II – victims' trauma4 Topics
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Impact of trauma on the victim - 23 Topics1 Quiz
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EmpathyIntroduction7 Topics
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The biology of empathy/social neuroscience3 Topics
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Empathy skills7 Topics1 Quiz
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Effective CommunicationIntoduction1 Topic
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Communication Models3 Topics
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The Importance of Noise2 Topics
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Non-verbal communication6 Topics
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Barriers to Effective Communication5 Topics
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What is Effective Communication?5 Topics
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Active Listening4 Topics
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Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
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Effective communication with traumatized victims3 Topics1 Quiz
Participants 1266
Lesson 16 of 17
In Progress
Effective communication skills: Pay attention to nonverbal signals / Keep stress in check
Ruben Dos Santos February 5, 2026
By the end of this Topic/Lesson, you should be familiar with the 2nd skill of effective communication, and should be able to enhance your effective communication by readingandusingnonverbal signals. You should also be able to keep stress in check in order to improve your effective communication (3rd skill).