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INVICTUS - Bulgaria - Empathy and Effective Communication
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Victim's Perspective
Introduction & Definitions2 Topics- Victim/survivor story11 Topics
- Impact of crime I - Victims' needs and rights6 Topics
- Impact of crime II – victims' trauma4 Topics
- Impact of trauma on the victim - 23 Topics|1 Quiz
- EmpathyIntroduction7 Topics
- The biology of empathy/social neuroscience3 Topics
- Empathy skills7 Topics|1 Quiz
- Effective CommunicationIntoduction1 Topic
- Communication Models3 Topics
- The Importance of Noise2 Topics
- Non-verbal communication6 Topics
- Barriers to Effective Communication5 Topics
- What is Effective Communication?5 Topics
- Active Listening4 Topics
- Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
- Effective communication with traumatized victims3 Topics|1 Quiz
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Paralinguistics refers to vocal communication that is separate from actual language. This form of nonverbal communication includes factors such as tone of voice, loudness, inflection, and pitch.
Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret a statement as approval and enthusiasm. The same words said in a hesitant tone can convey disapproval and a lack of interest.
