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INVICTUS - Bulgaria - Empathy and Effective Communication
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Victim's Perspective
Introduction & Definitions2 Topics- Victim/survivor story11 Topics
- Impact of crime I - Victims' needs and rights6 Topics
- Impact of crime II – victims' trauma4 Topics
- Impact of trauma on the victim - 23 Topics|1 Quiz
- EmpathyIntroduction7 Topics
- The biology of empathy/social neuroscience3 Topics
- Empathy skills7 Topics|1 Quiz
- Effective CommunicationIntoduction1 Topic
- Communication Models3 Topics
- The Importance of Noise2 Topics
- Non-verbal communication6 Topics
- Barriers to Effective Communication5 Topics
- What is Effective Communication?5 Topics
- Active Listening4 Topics
- Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
- Effective communication with traumatized victims3 Topics|1 Quiz
Participants 1770
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Empathy is a simple word for a complex idea. Research psychologists understand empathy as an umbrella term for multiple ways in which we respond to other people’s emotions.
Renowned psychologists Daniel Goleman and Paul Ekman have identified three components of empathy: Cognitive, Emotional and Compassionate.
What is the difference between Cognitive empathy, Emotional empathy and Compassionate empathy? Define each type of empathy: