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INVICTUS - Bulgaria - Empathy and Effective Communication

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  1. Victim's Perspective

    Introduction & Definitions
    2 Topics
  2. Victim/survivor story
    11 Topics
  3. Impact of crime I - Victims' needs and rights
    6 Topics
  4. Impact of crime II – victims' trauma
    4 Topics
  5. Impact of trauma on the victim - 2
    3 Topics
    |
    1 Quiz
  6. Empathy
    Introduction
    7 Topics
  7. The biology of empathy/social neuroscience
    3 Topics
  8. Empathy skills
    7 Topics
    |
    1 Quiz
  9. Effective Communication
    Intoduction
    1 Topic
  10. Communication Models
    3 Topics
  11. The Importance of Noise
    2 Topics
  12. Non-verbal communication
    6 Topics
  13. Barriers to Effective Communication
    5 Topics
  14. What is Effective Communication?
    5 Topics
  15. Active Listening
    4 Topics
  16. Effective communication skills: Pay attention to nonverbal signals / Keep stress in check
    5 Topics
  17. Effective communication with traumatized victims
    3 Topics
    |
    1 Quiz
Lesson Progress
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The research on mirror neurons, imitation, and empathy, tells us that the evolutionary process made us wired for empathy, and that our biology is behind our ability to empathize – a building block of our sociality.

We are social beings. Our survival depends on our understanding the actions, intentions, and emotions of others.

Mirror neurons allow us to understand other people’s mind.

Mirror neurons enable us to “simulate” not just other people’s actions, but the intentions and emotions behind those actions.

Instead of our brains using logical thought processes to interpret and predict other people’s actions, we understand others – not by thinking, but by feeling.

Humans have a strong tendency to align their behavior with their fellows during social interactions.

Imitation facilitates social interactions, increases connectedness and liking, gets people closer to each other, and fosters mutual care.