INVICTUS - Bulgaria - Empathy and Effective Communication
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Victim's Perspective
Introduction & Definitions2 Topics -
Victim/survivor story11 Topics
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Impact of crime I - Victims' needs and rights6 Topics
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Impact of crime II – victims' trauma4 Topics
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Impact of trauma on the victim - 23 Topics|1 Quiz
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EmpathyIntroduction7 Topics
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The biology of empathy/social neuroscience3 Topics
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Empathy skills7 Topics|1 Quiz
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Effective CommunicationIntoduction1 Topic
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Communication Models3 Topics
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The Importance of Noise2 Topics
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Non-verbal communication6 Topics
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Barriers to Effective Communication5 Topics
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What is Effective Communication?5 Topics
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Active Listening4 Topics
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Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
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Effective communication with traumatized victims3 Topics|1 Quiz
Participants 1266
The concept of empathy has received an enormous amount of attention over the past decade. It has appeared increasingly often in the popular press, political campaigns, and in a range of fields, including business, medical practice, ethics, justice, and the law.
People think of empathy as an innate, fixed trait — a talent that some people are born with, and others lack. But empathy isn’t an all-or-nothing proposition. It isn’t something that unfolds automatically, in every situation. It isn’t even a single ability or skill.
Why is empathy so important?
It inspires us to help family members, friends, and strangers.
It helps us see past differences and allows us to see others who are of a different race or a generation or ideology from our own, without the lens of stereotyping, prejudice, or bias.
But it’s not just others that benefit from empathy — so does the person feeling it. Research shows that people who experience empathy also tend to be less stressed and depressed, more satisfied with their lives, happier in their relationships, and more successful at work.