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INVICTUS - Bulgaria - Empathy and Effective Communication

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  1. Victim's Perspective

    Introduction & Definitions
    2 Topics
  2. Victim/survivor story
    11 Topics
  3. Impact of crime I - Victims' needs and rights
    6 Topics
  4. Impact of crime II – victims' trauma
    4 Topics
  5. Impact of trauma on the victim - 2
    3 Topics
    |
    1 Quiz
  6. Empathy
    Introduction
    7 Topics
  7. The biology of empathy/social neuroscience
    3 Topics
  8. Empathy skills
    7 Topics
    |
    1 Quiz
  9. Effective Communication
    Intoduction
    1 Topic
  10. Communication Models
    3 Topics
  11. The Importance of Noise
    2 Topics
  12. Non-verbal communication
    6 Topics
  13. Barriers to Effective Communication
    5 Topics
  14. What is Effective Communication?
    5 Topics
  15. Active Listening
    4 Topics
  16. Effective communication skills: Pay attention to nonverbal signals / Keep stress in check
    5 Topics
  17. Effective communication with traumatized victims
    3 Topics
    |
    1 Quiz
Lesson Progress
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Empathy is also an interpersonal communication system that elicits response from others, helps to determine priorities within relationships, and holds people together in social groups.

“Empathy is simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of you’re not alone.”

Brené Brown