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INVICTUS - Bulgaria - Empathy and Effective Communication
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Victim's Perspective
Introduction & Definitions2 Topics- Victim/survivor story11 Topics
- Impact of crime I - Victims' needs and rights6 Topics
- Impact of crime II – victims' trauma4 Topics
- Impact of trauma on the victim - 23 Topics|1 Quiz
- EmpathyIntroduction7 Topics
- The biology of empathy/social neuroscience3 Topics
- Empathy skills7 Topics|1 Quiz
- Effective CommunicationIntoduction1 Topic
- Communication Models3 Topics
- The Importance of Noise2 Topics
- Non-verbal communication6 Topics
- Barriers to Effective Communication5 Topics
- What is Effective Communication?5 Topics
- Active Listening4 Topics
- Effective communication skills: Pay attention to nonverbal signals / Keep stress in check5 Topics
- Effective communication with traumatized victims3 Topics|1 Quiz
Participants 1770
By the end of this Topic/Lesson, you should be able to identify the physical, emotional, cognitive and behavioral symptoms of trauma. symptoms key principles of the impact of a traumatic experience. Also, you will be able to understand trauma and traumatic reactions, and their effects on the victim. You will be able to recognize the victim-centered approach and its benefits.
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